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Free Shipping - 50% OFF Storewide
Free Shipping - 50% OFF Storewide

FAQ

Q: How do i check the status of my order?

  A: Upon placing your order, please allow 24-72 hours to have your orderprocessed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a notification through email. Then you can then track your orderby going to this page - TRACK MY ORDER 

Q: How long does shipping take?

  A: Please allow up to 24-72 hours for your order to process, and an additiona 3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 5-15 days. For International orders, please allow up to 5-20 days

Q: Do you ship internationally?

  A: Yes! We ship worldwide to ensure that every customer will enjoy his or her experience with us.

Q: Is my personal information secure with your website?

  A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!

Q: Does ViralTrend provide a quality guarantee for all products sold?

  A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.